Frequently Asked Questions

On this page you will find all the answers to our clients’ most frequently asked questions.

General Questions

How does Honey Loan protect my personal information?

Honey Loan uses advanced technology to ensure that your personal and financial information is secure. We adhere to strict privacy policies and regulations as well as strict internal policies to protect your data 24/7.

Is my data shared with third parties?

Honey Loan is committed to safeguarding your privacy and Personal Data. We comply and adhere to Republic Act No.10173 or The Data Privacy Act of 2012 ("DPA"), its implementing rules and regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). You can find out more by reading our Privacy Policy

Is Honey Loan a registered company?

Yes, Honey Loan is an Online Lending Platform registered by Warm Cash Lending Corp. Warm Cash Lending Corp is SEC-registered company with the necessary licenses to operate in the Philippines, ensuring your transactions are safe and regulated. SEC Registration No. 2021030009095-02 Certificate of Authority N o. 3472

Is Honey Loan an international company?

Honey Loan is a part of an international financial technology company EcoFinance that has issued over 350 million EUR in loans since its inception and has served over 4 million customers in Europe and South East Asia.

How do I contact customer service?

You can contact our customer service representatives by calling our customer support center (02-8876-1972) during working hours (8:00 AM to 5:00 PM) or reach us through e-mail at [email protected] 24/7.